This online privacy policy explains how the DentCare Connect handles any personal data you provide when you use this App.

DentCare Connect (or “App”) is committed to protecting your privacy and values the relationship with visitors to its website. You can browse this site without providing any personal information. However, there are circumstances where we may need information from you and to collect your feedback. We are the sole owners of the information collected on this App.

What Data We Collect & For What Purpose

To access this App, you will be required to provide your basic practice details for creating your account. When filling out the form on our site, you may be asked to enter your name, designation, organization, phone number and email.

Any of the information we collect from you may be used in one of the following ways

· To improve our App

· To improve our customer service

· To send periodic updates and notifications

· To personalize your experience

We collect and use personal data to provide you with products and services that may be of interest to you, or to communicate with you about our products and services. Your information, whether public or private, will not be sold, exchanged, transferred, or shared to any other organization for any reason whatsoever, without your consent. DentCare can delete your personal information upon express request

Data Security

Being a ISO 27001:2013 certified organisation, we have taken security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We will allow access to your personal data only to those employees or law enforcement agencies who have a business need to know such data. They will process your personal data on our instructions only and they keep it confidential. We have procedures in place to deal with any suspected data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Right available under DPDP Act 2023

The Digital Personal Data Protection Act, 2023 bestows essential rights upon Data Principals (the one who provides the personal sensitive information), promoting transparency and accountability. The following rights are guaranteed to Data Principals under this Act-

A. Right to Access Information

·The Right to Access Information allows Data Principals to request specific details about their personal data processing, including:

· A summary of all personal data being processed and related processing activities.

· The identity of data processors and Data Fiduciaries with whom personal data was shared.

· Any other prescribed information related to personal data processing.

· However, if data is shared with another authorized data fiduciary for cyber incident prevention or prosecution, certain rights may not be enforceable.

B. Right to Correction and Erasure of Personal Data

· Section 12 mandates Data Fiduciaries to take specific actions upon receiving requests from Data Principals, including:

· Correcting misleading or inaccurate personal data.

· Updating personal data.

· Completing incomplete data.

· Erasing personal data (unless mandated by law).

C. Right to Grievance Redressal

Section 13 provides Data Principals with accessible grievance redressal mechanisms through Data Fiduciaries or consent managers, ensuring prompt responses within prescribed timeframes. Before seeking higher authorities, Data Principals must exhaust this redressal opportunity, promoting effective dispute resolution. You may address your concerns or grievances to it.support@dentcaredental.com . If dissatisfied with the redressal mechanism, you can turn to the Data Protection Board.

Links to non- DentCare Websites

This App may contain links to other sites. DentCare takes no responsibility for the product, services, privacy policies or contents of those other websites. We encourage you to be aware when you are leaving our App and to read the privacy policies of each website you visit.

Notification of Changes

DentCare reserves the right to change this privacy policy without notice and will post any revisions on the website. This policy is effective from 15th November 2023 . For any queries about this privacy policy, please e-mail us at it.support@dentcaredental.com .